Vice President of Commercial Operations at Cars45 Limited

Cars45 is a part of Jiji, the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals. That's why now, to be of even more use, the company needs talented and motivated people.

We are recruiting to fill the position below:

Job Title: Vice President of Commercial Operations

Location: Lagos
Employment Type: Full-time

Job Description

• We are seeking an experienced VP of Commercial Operations to lead our online marketplace for used cars. The ideal candidate will have a deep understanding of the online marketplace for the used cars industry, as well as experience managing a team of professionals in a fast-paced and dynamic environment.
• You will have an interesting role of leading the retail operations strategy of our business along with the roll out of new center openings. You will develop and execute strategies that will help to provide best-in-class services to strengthen our sales efforts and maximize profitable volume growth through sales and retail operations.
• You will provide the essential link between the retail centers and the head office on many aspects. Regular center visits would be expected to fully understand the retail operations of the business and what improvements can be made, along with the center operations functions to drive center efficiencies across the business.Occasional local and international travel may be required.
• You will have complete autonomy and execute at a high level. You will have the opportunity to work with a dynamic and international team who are ready to support you.

Responsibilities
The following are some of the exciting projects you will be working on and responsible for:

• Develop and execute commercial strategies that align with the company's overall goals and objectives in the online marketplace for the used cars industry.
• Manage all sales and marketing activities, including market research, product development, advertising, and promotions specific to the online marketplace for used cars.
• Oversee customer service operations to ensure that customers receive high-quality service and support in the online marketplace for used cars.
• Analyze market trends and competitive activity in the online marketplace for used cars industry to identify opportunities for growth and expansion.
• Develop and maintain strong relationships with key stakeholders in the online marketplace for the used cars industry, including customers, suppliers, and industry partners.
• Lead and manage a team of professionals in the online marketplace for used cars context, providing guidance, support, and coaching to ensure that team members meet or exceed their goals and objectives.
• Monitor and report on key performance metrics specific to the online marketplace for used cars, including sales revenue, profitability, and customer satisfaction.
• Collaborate with other executives and department heads to ensure that commercial operations in the online marketplace for used cars are integrated with other aspects of the business.
• Responsible for implementation of the roadmap for retail, in particular new product development in the centers;
• Work closely with stakeholders and cross functional teams across retail and online to develop requirements aligned to the strategy, overseeing product strategy, working closely with dev teams and ensuring business readiness;
• Review and identify retail operational improvements and come up with a hands-on strategy to improve operations, ensure the improvements lead to sales and operational efficiencies and are fit for purpose across all Cars45 business whilst ensuring they comply and meet statutory requirements, ensuring minimum risk to staff and the business;
• Take a lead role in building a strong retail operations team; spending time supporting the Commercial Operations & Retail & Storage team;
• Ensure the team meets predetermined KPIs as well as assigned sales targets;
• Work with the Purchasing and the Sales teams to ensure sales processes are continuously evaluated and improved to drive optimal efficiency;

Requirements
We believe that you will succeed better if you possess the following:

• Bachelor's Degree in Business Administration, Marketing, or a related field; MBA preferred.
• At least 10 years of experience in commercial operations specific to the online marketplace for used cars industry, with a proven track record of success.
• Strong leadership skills, with the ability to motivate and manage a team of professionals in the online marketplace for used cars context.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders in the online marketplace for the used cars industry.
• Strategic thinker with the ability to analyze market trends and identify opportunities for growth and expansion in the online marketplace for the used cars industry.
• Results-driven, with a strong focus on achieving measurable outcomes in the online marketplace for used cars context.
• Experience working in a fast-paced and dynamic environment in the online marketplace for the used cars industry.
• Knowledge of current technologies and trends in the online marketplace for the used cars industry.

Benefits
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions. That's why we offer you the following benefits:

• A competitive salary and one of the best in the industry;
• Pension contributions, Healthcare insurance and employee Loans;
• TGIF every last Friday of the month and regular Team Building events;
• Leadership dev and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.

Application Closing Date
11th June, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: We look forward to speaking with you more about this opportunity.