Call Center Executive at Choice Talents NG

Choice Talents NG is Nigeria's preferred recruiter, trainer, business consultant, business and employee performance manager, for all categories of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Call Center Executive

Location: Lagos
Employment Type: Full-time

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding product/services
• Resolve customer's complaints in a calm and professional manner.

Requirements

• B.Sc / HND qualification in any discipline
• 1 - 2 years experience
• A minimum of one-year experience in a call center set up
• Must be fluent in speaking English (bilingual is an added advantage)
• Adept listening skills
• Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls
• Great verbal and written communication skills.

Application Closing Date
31st May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.