Customer Relationship Officer at HRLeverage Africa Limited

Posted on Tue 16th May, 2023 - www.hotnigerianjobs.com --- (0 comments)

HRLeverage Africa is a workforce and workplace management company with the professional touch on her services. We are client-centred and excellence conscious. We do all within our capacity to deliver amazing service with all integrity retained

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer

Location: Tinubu Square, Lagos
Employment Type: Full-time

Job Description

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Inform customers about discounts and special offers
  • Provide customer feedback
  • Stay up-to-date with new products/services.

Job Requirements

  • Candidates should possess an OND / HND / Bachelor's Degree with 1+ years relevant work experience.
  • Proven work experience in similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Proximity to the location.

Application Closing Date
31st May, 2023.

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