Customer Relationship Officer at HRLeverage Africa Limited

HRLeverage Africa is a workforce and workplace management company with the professional touch on her services. We are client-centred and excellence conscious. We do all within our capacity to deliver amazing service with all integrity retained

We are recruiting to fill the position below:

Job Title: Customer Relationship Officer

Location: Tinubu Square, Lagos
Employment Type: Full-time

Job Description

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Ensure racks are fully stocked
• Manage returns of merchandise
• Inform customers about discounts and special offers
• Provide customer feedback
• Stay up-to-date with new products/services.

Job Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 1+ years relevant work experience.
• Proven work experience in similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Proximity to the location.

Application Closing Date
31st May, 2023.