Reservation Officer at UPDC Hotels Limited (Festival Hotel Conference Centre & Spa)

Festival Hotel is a 4 star first class hotel with 471 rooms made up of classic, deluxe rooms and suites. The hotel is located in an expansive ground in a fantastic location with a serene atmosphere as well as a safe and secure environment. It offers facilities such as adult and children swimming pool, exotic tropicalised garden, conferencing and private function facilities, modern and well equipped table tennis and twin state of art squash court, well equipped state of art gym, jogging tracks, sauna and steam bath facilities. It has an expansive car park, excellent food and beverage facilities with 2 restaurants offering local and international cuisine, in housing laundry and dry cleaning facilities, exotic art stands and an in house clinic. It also has gifts shops, a shopping mall and a cinema in the premises.

We are recruiting to fill the position below:

Job Title: Reservation Officer

Location: Festac, Lagos
Employment Type: Full-time

Job Description

• To ensure smooth reservation operations a reservation section serves at the valuable point in meeting guest request for accommodation or food and beverages services.
• The reservation office is an interface between all hotel selling outlet and the external customers.
• The reservation office also manage both online and off line marketing of the hotel and must be on top of all booking agencies requested with the hotel.
• Handling guest requests as well as being fully aware of the GTFL check-in and check-out procedure and specific allocated administrative tasks are completed accurately.
• Ensuring GTFL policies and procedures are maintained to the highest standard.
• Must be knowledgeable of all hotel products and services.

Requirements

• Candidates should possess an OND / NCE / HND / B.Sc Degree with 3 - 5 years work experience.

Application Closing Date
31st May, 2023.