Customer Service / Billing Representative at Outreach Medical Services

Posted on Thu 18th May, 2023 - www.hotnigerianjobs.com --- (0 comments)

Outreach Medical Services is a group of hospitals offering affordable care to women and children across Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service / Billing Representative

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

  • Effective communication with clients at every encounter.
  • Ensure full understanding and management of client requirements and identification of further opportunities with the client.
  • Ensure smooth relationship between the hospital and other stakeholders in our eco system.
  • Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
  • Document Management.
  • Medical Records filing and management.
  • Electronic medical records management.
  • Appointment booking and management manually and electronically.
  • Ensure welfare of all Patients.
  • Proper documentation and handover of daily activities.
  • Filling all registers and sending reports per shift.
  • Monitoring and control of all office stationery.
  • Administering Customer Service surveys to all clients.
  • Ensuring excellent Patients Experience for all patients.
  • Preparation of bills for all patients.
  • Collection of all forms of payments.
  • Issuing of receipts for payments.
  • Daily registrations and analysis of cash received.
  • Debts and receivables monitoring and recovery.
  • Complaints management.

Requirements and Qualifications
Education and Experience:

  • B.Sc or HND in Accounting.
  • Minimum of 2 years work experience as a Billing/Accounts Officer in a fast growing firm.

Skills:

  • Attention to detail.
  • Honesty, integrity and confidentiality.
  • Team player.
  • Must be sharp, analytical, smart and trustworthy.
  • Must be computer literate with excellent skills in Microsoft office tools.
  • Knowledge of accounting policies, techniques and practices e.g. quick books.

Application Closing Date
30th May, 2023.

Sorry, this listing is no longer open.