Choice Talents NG is Nigeria's preferred recruiter, trainer, business consultant, business and employee performance manager, for all categories of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.
We are recruiting to fill the position below:
Job Title: Customer Support Service Associate
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Client communications and relationship management, onboarding and account management
- Specimen and report logistics planning and optimization; and report delivery management
- Tracking specimen and quality control, and provide supports to Locum pathologist
- Client database management and reporting, and handle administrative support
- Collaborate with team members, research product knowledge and training
- Resolve client problem and strive for continuous improvement
Required Skills and Qualifications
- SSCE (Sciences) or OND in Biological or Laboratory Sciences
- Proven experience in a client support or customer service role, preferably in a healthcare or laboratory setting.
- Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
- Strong problem-solving and analytical skills to identify and resolve client issues effectively.
- Empathy, patience, and the ability to remain calm under pressure.
Remuneration
- N35,000 - N55,000 Monthly.
- HMO is available for the staff.
- Monthly Performance-based bonus is also available.
Application Closing Date
30th June, 2023.
Method of Application
Interested and qualified candidates should send their CV and Applications to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/528088/customer-support-service-associate-at-choice-talen.html