WosAm Arena Limited is a leading hospitality company known for its exceptional service and luxurious accommodations. Our hotel is located in Ago-Iwoye, offering a range of amenities and world-class facilities to cater to our guests' needs. We are committed to providing an outstanding guest experience and creating a warm and welcoming atmosphere for everyone who walks through our doors.
We are recruiting to fill the position below:
Job Title: Job Porter
Location: Ago Iwoye, Ogun
Employment Type: Full-time
Responsibilities
- Greet guests with a warm and welcoming demeanor upon their arrival at the hotel.
- Assist guests with their luggage, ensuring it is safely transported to their rooms.
- Provide information about hotel facilities, services, and local attractions to guests as requested.
- Offer assistance with any guest inquiries or concerns, promptly addressing and resolving them to ensure customer satisfaction.
- Collaborate with the front desk team to facilitate smooth check-in and check-out processes.
- Maintain a clean and organized lobby area, ensuring it is visually appealing at all times.
- Coordinate with housekeeping to ensure timely delivery of requested items to guests' rooms.
- Arrange transportation services, such as taxis or car rentals, for guests when needed.
- Monitor and report any suspicious activities or security concerns to the appropriate departments.
Requirements
- High School Diploma or equivalent.
- 3 - 5 years work experience.
- Proven experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with keen attention to detail.
- Ability to work well under pressure and handle multiple tasks efficiently.
- Physical stamina and the ability to lift heavy objects (luggage, etc.).
- Professional appearance and a friendly, approachable attitude.
- Familiarity with local attractions and knowledge of the surrounding area.
Application Closing Date
12th June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/529732/job-porter-at-wosam-arena-limited.html