Front Desk Officer at Compugeen Africa

Compugeen Africa is a Fintech company with subsidiary companies involved in numerous sectors including Consultation, Travels and Tours, Hospitality and Real Estate. As part of our expansion plans, we are interested in engaging highly motivated individual/ individuals to join our team in our various business ventures.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki - Lagos
Employment Type: Full-time

Responsibilities

• Welcome customers, guests, or clients in a courteous and professional manner.
• Respond to phone calls, emails, and inquiries from customers or clients.
• Maintain accurate records and databases of customer information, bookings, and appointments.
• Assist in booking reservations, appointments, or meetings as required.
• Address and resolve complaints or issues from customers or clients, escalating to a manager or supervisor when necessary.
• Keep the front desk area and reception space clean and organized.
• Support administrative tasks such as filing, photocopying, and data entry as needed.
• Provide assistance to other departments or team members when required.
• Continuously enhance customer service skills and expand knowledge of the organization Eazzyhub's products and services.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a customer service or front desk role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well under pressure.
• Strong problem-solving skills and ability to remain calm in difficult situations.
• Proficient in Microsoft Office and other relevant software.
• Flexibility to work flexible hours and evenings if required.

Application Closing Date
6th June, 2023.