Huxton Hotel is a Four Star hotel, with the goal of setting a pace for enjoyable and memorable entertainment. Hospitality at its peak is our goal.
We are recruiting to fill the position below:
Job Title: Waiter / Waitress
Location: Lekki, Lagos
Employment Type: Full-time
Department: Food and Beverage
Job Summary
- As a waiter/waitress at Huxton Hotel, you will play a crucial role in providing exceptional dining experiences for our guests.
- You will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in accordance with the hotel's standards.
- Your friendly and professional demeanor, attention to detail, and ability to work in a fast-paced environment will contribute to creating a memorable dining experience for our guests.
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Present menus, make recommendations, and answer questions regarding menu items.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Serve food and beverages promptly and accurately, ensuring proper presentation and temperature.
- Anticipate guests' needs and fulfill special requests to ensure a personalized dining experience.
- Monitor guest satisfaction and address any concerns or complaints promptly and effectively.
- Assist in setting up tables, arranging table settings, and ensuring cleanliness and tidiness in the dining area.
- Collaborate with kitchen and bar staff to ensure efficient and coordinated service delivery.
- Process payments, issue receipts, and handle cash transactions accurately.
- Maintain knowledge of menu items, ingredients, and preparation methods to answer guests' queries accurately.
- Adhere to all safety and sanitation guidelines and ensure compliance with health and hygiene regulations.
- Assist in the training and mentoring of new team members, as required.
Requirements
- Prior experience as a waiter/waitress in a hotel, restaurant, or similar hospitality setting is preferred.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with the ability to handle guest requests and concerns tactfully.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic math skills for processing payments accurately.
- Flexibility to work in shifts, including weekends and holidays.
- Knowledge of food and beverage service procedures, including proper serving techniques and etiquette.
- Familiarity with POS systems and basic computer skills.
- Physical stamina and the ability to stand for extended periods and lift trays of food or beverage.
Remuneration
N45,000 - N50,000 Monthly.
Application Closing Date
8th June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: By fulfilling your role as a waiter/waitress at Huxton Hotel, you will contribute to the overall guest satisfaction and enhance the hotel's reputation for exceptional service.
https://www.hotnigerianjobs.com/hotjobs/531737/waiter-waitress-at-huxton-hotel.html