IT Support Officer at Fadac Resources and Services Limited

Fadac Resources and Services Limited - Our client is a luxury, health and wellness hospitality group specialized in the art of curating Wellness and Lifestyle Escapes at desirable destinations in the heart of Lagos for our Clients.

Due to expansion, they are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and guests.
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system and network performance.
• Administration of office 365
• Webster related tasks
• Updating computer software as well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.

Requirements

• A Bachelor's Degree in Computer Science, Information Technology, or similar.
• 3-5 years of experience as an IT support specialist.
• Experience in hospitality IT will be considered
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.
• Knowledge of web hosting and content management
• Ability to administer and manager cloud solutions, such as Office 365
• Ability to determine IT needs and train end-users.
• Proficiency in IT hospitality software, such as Opera and Ezee PMS, IPtv, Visitor’s Management Systems as well as Restaurant and Spa software.

Application Closing Date
15th June, 2023.