Operations Manager at a Agricultural and Real Estate Company - George Houston Resources Limited

George Houston Resources Limited - Our client, a Agricultural and Real Estate Company with branches in Benin and Lagos, Nigeria, is recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Duties / Responsibilities

• Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
• Develop strategic goals which will help make a significant impact on growth of the Unit.
• Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
• Ensuring that all Logistics and mobility processes are efficient and effective.
• Assist in fine tuning operational methods for the departments while improving the overall efficiency.
• Develop policies and procedures for implementing quality and customer-service standards.
• Conduct operational audits and ensure processes follow corporate policy.
• Work effectively with the Management to implement various operational.
• Cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
• Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments adhere to the set legal framework governing the real estate laws of Nigeria.
• Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international .
• Property market and being aware of the current legal issues of the country specifically pertaining to the property law.
• Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.

Qualifications / Experience

• Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
• 5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
• Experience with up-to-date CRM softwares.
• Excellent communication and leadership skills, with the ability to manage and develop a team.
• Driving skills and knowledge of road safety and traffic rules.
• Strong analytical and problem-solving skills.
• Knowledge of logistics software and systems.
• Familiarity with transportation regulations and compliance.
• Strong attention to detail and organizational skills.
• Age: 30 - 40 Years.

Salary
Very Attractive

Application Closing Date
30th June, 2023.