Service Desk Officer (Tech) at HRBP Limited

HRBP Limited, also known as “Human Resource Business Partners,” is a Human Resource Management Consulting company, focused on delivering human resource solutions for various sizes of organizations in areas of Talent Acquisition, Development, Management, Organization Planning, Development and Improvement. We provide full HR Consultancy service regardless of client headcount or location in Nigeria. We deliver customized HR Consultancy service for all sizes of organizations.

We are recruiting to fill the position below:

Job Title: Service Desk Officer (Tech)

Location: Lagos
Job Mode: Hybrid
Employment Type: Full-time

Job Overview

• This person would be tasked with providing technical support and assistance to Technology client's internal and external.
• Support would range from 1st level to 2nd level support.

Requirements

• The person should have a base knowledge of DevOps.

Demonstrate knowledge of ITSM practices Like:

• Request management
• Incident management
• Problem management
• Change management
• Configuration management.
• Monitoring and analytics.
• Knowledge Management
• Good Knowledge of ITSM tool integration across various internal interfacing channels such as web, mobile, and desktop app (slack, skype, teams).

Application Closing Date
30th June, 2023.