Digital Communications Manager (Remote) at Moniepoint Incorporated

Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria(CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.

We are recruiting to fill the position below:

Job Title: Digital Communications Manager

Location: Lagos
Employment Type: Full-time, Remote

About the Role

• The Digital Communication Manager will oversee the communications strategy for their assigned product in order to boost visibility, customer, and stakeholder engagement across all digital channels.
• You will manage our online presence by developing a strategy, working, analyzing usage data, facilitating customer service, and managing projects and campaigns.
• To succeed, you need to understand how to convey a brand’s voice in everyday speech. You will be a natural multi-tasker with exceptional communications skills.
• This role requires in-depth knowledge and understanding of digital media platforms and how they can be leveraged in different scenarios, and experience with online monitoring and measurement tools.
• You will have strong project management and organizational skills.

What You’ll Get To Do

• Manage and project-manage the use of all online brand assets including but not limited to Websites, Newsletters, Social media accounts - Facebook, Twitter, Instagram, improving their usability, design, content, and conversion
• Build the digital media strategy for the product, managing the day-to-day handling of all social media channels.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Devise strategies to drive traffic to the product’s pages/site, creating content where necessary.
• Manage online brand campaigns to raise brand awareness and strengthen brand equity.
• Evaluate customer research, market conditions, and competitor data using tools such as Meltwater and Facebook insights, sharing them via Monthly reports.
• Review new technologies and keep the company at the forefront of developments in Digital Communication.
• Educate other staff on the use of social media and promote its use within the company.
• Form key relationships with relevant influencers across the social media platforms, building brand awareness by engaging them.
• Create methods for finding and saving online customer reviews 

Requirements
To succeed in this role, we think you should have;

• Bachelor's Degree in Marketing, Communications or related field.
• 5+ years experience in digital marketing.
• Experience developing strategies across social media and digital marketing areas.
• Experience in outreach, sales, grassroots, social media, digital PR, buzz building and building sustainable communities.
• You have to be a social media power user and have a proven background building a quality online following for a business.
• Experience using social media analytics tools and the ability to tweak marketing strategies based on findings.
• Creative skills for contributing new and innovative ideas.

Application Closing Date
Not Specified.