Manager, Commercial Roaming Operations & Partnerships at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Commercial Roaming Operations & Partnerships

Job ID: IRC5126
Location: Lagos, Nigeria

Job Summary

• End-to-end management of 9mobile's Commercial Roaming Operations and Partnerships towards ensuring a seamless roaming experience for 9mobile's customers and to ensure that the roaming business is profitable to the organisation.

Principal Functions

• Plan, negotiate, and launch of new strategic roaming relationships in line with business priorities.
• Develop strategies and initiatives to grow 9mobile's inbound and outbound international roaming business such as Preferential Roaming Agreements (PRAs), and DIOTs, which give 9mobile a competitive edge in major travel destinations.
• Manage existing partnerships to ensure a seamless customer experience while roaming.
• Work with the products team to develop value propositions and periodic tactical interventions to grow the roaming customer base.
• Manage relationships with roaming support/ancillary service providers to minimize downtimes whilst optimizing service costs to 9mobile.
• Conduct monthly in-depth analysis of 9mobile'sglobal roaming offering to ensure overall profitability to the business.
• Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the roaming ecosystem.
• Ensure compliance with all regulatory requirements.
• Overall stakeholder management to minimize dispute and to ensure business continuity and growth.

Requirements

• First Degree or its equivalent in a relevant discipline.
• Minimum of 5 years relevant experience of which 3 must have been with a mobile telecom operator.
• Prior experience in wholesale and carrier business and/or knowledge of the roaming environment is desirable.
• Strong negotiation skills.
• Good business acumen.

Application Closing Date
Not Specified.