Network Operating Center (NOC) Engineer at Lead Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Network Operating Center (NOC) Engineer

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Perform general “system administration” tasks on all elements of the network.
• Discover problem areas that could negatively impact system performance or customer satisfaction.
• Pro-actively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network-reported and customer-reported problems.
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools.
• Monitor key suppliers' service levels and highlight where Service Level Agreements (SLAs) are not being met.

Qualification and Skills

• B.Sc / HND in Computer Engineering / Telecommunications
• 5+ years relevant work experience.
• Strong communication skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very good understanding of wireless communications Technology
• Cisco CCNA/CCNP certification.
• Interested candidates must be able to work on a 24/7 shift Rotation.

Salary
N180,000 - N250,000 Monthly.

Application Closing Date
28th July, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.