Customer Support Specialist at SystemTrust (ICT) Limited

SystemTrust (ICT) Limited is a multinational company that offers alternative power solutions to both commercial and private entities. We are a solutions-oriented and customer-centric business with a key focus on providing customized solutions that are tailor-made to cater to the energy needs of our Clients. SystemTrust (ICT) Limited was established in 2001 with the objective of providing world-class information communication technology, power and digital security solutions to organisations.

We are recruiting to fill the position below:

Job Title: Customer Support Specialist

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• As a Customer Support Representative, your responsibilities will consist of tasks surrounding helping customers with questions, and feature requests, and helping resolve complaints.
• This is a full-time, long-term position. The position is immediately available.
• Proficient with Microsoft Office Packages and other Office suites of software.
• Excellent mail etiquette and good interpersonal relationship skills.
• We expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions.
• Brainstorm and prioritize practical, pragmatic solutions that can be accomplished quickly

Qualifications

• Minimum of HND in any related field.
• 1 - 2 years of work experience in a customer-facing role such as Customer Support, Sales, etc.
• The ideal candidate Must be fluent in the English Language (both written and oral).
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, a technical and analytical aptitude with the ability to quickly learn and adopt technical products.

Application Closing Date
Not Specified.