Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
We are recruiting to fill the position below:
Job Title: Operation Officer, Underwritting - Stanbic IBTC Insurance Broker
Job ID: 12813
Location: Nigeria
Employment Type: Full Time - Permanent
Job Description
- To ensure compliance with all laid down processes with a view to achieving uniformity across board while ensuring the bank’s (and group) exposure is secured at all times.
Key Responsibilities
Administrative:
- Processing of new businesses (Mortgage Insurance, SME Trader Loan, Keyman Insurance, All-risk Insurance, Term Loan Insurance, Home Owners Insurance).
- Management of renewal processes for Mortgage, Home Owners, keyman, personal car, all-risk insurance covers etc.
- Liaising with the Bank’s approved insurers on the best rates for the customers
- Liaising with the Collateral Unit in ensuring that existing insurance policies are renewed as at when due
- Management of the Unit’s store to ensure the unit does not run out stationeries at any point in time.
- Customer.
- Appropriate and effective execution of customers’ requests
- Policy management (including New businesses and renewals i.e. renewal notifications etc.)
- Attending to queries from the RMs and ensuring such are appropriately sorted and resolved
Key Performance Measures
- Ensure compliance with all laid down processes.
- Meeting and exceeding set performance targets.
- Tracking and Interfacing with insurance companies on insurance policies.
- Prompt resolution of all customers requests.
- Ensure adequate and relevant covers are in place.
Qualifications and Experience
- Bachelor of Science Degree in Business/Social Sciences.
- 2 to 3 years experience in insurance and risk management.
Required Competencies:
- Internal and external relationships
- Building sound relationships with other units within the bank driving towards same goal for example Collateral management Team, loan booking and account maintenance team among others
- Managing an adequate communication line with the RMs to enable them appropriately advise customers as per insurance issues.
- Building and maintaining sound working relationships with the bank’s approved insurance companies
Technical Competencies:
- Risk assessment skill.
- Industry knowledge.
- Insurance Professional qualification (on going).
Personal Competencies:
- Good listening skills.
- Have good insurance technical knowledge of all insurance Products available.
- Required to work without supervision.
- Competitive.
- Analytical skills.
- Very good communication & interpersonal skills.
Application Closing Date
15th April, 2015.
Method of Application
Interested and qualified candidates should:
Click here to apply online