Senior Device Technician at MFS Africa

MFS Africa is the leading digital payments platform in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to African consumers and businesses. MFS Africa connects over 320 million mobile money users across Africa through its platform, which enables cross-border payment for mobile money networks, banks, money transfer operators, and large corporates.

As a fintech company, we strive towards elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to simplify, care, and be revolutionary. We pride ourselves on world-class operations and a distributed team. Our offices include Abidjan, Accra, Johannesburg, Kampala, Lagos, London, Nairobi, and Port-Louis, and many employees work remotely from locations where we do not have offices. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

We are recruiting to fill the position below:

Job Title: Senior Device Technician

Location: Lagos
Department: Repair & Maintenance

Job Description

• Manage and execute the detection and troubleshooting of all devices and accessories
• Manage and execute the repairs and upgrading of existing POS systems to new firmware/hardware when necessary.
• Manage and implement hands-on configuration of POS/MPOS related updates.
• Maintains documentation to track and log work in progress and completed.
• System management of POS/MPOS solutions and back end infrastructure.
• Training and supervision of Device Technicians.
• Manage the authentication of error codes on hardware and quick turnaround time to fix it.
• Assist sales team with 1st level device repair resolution.

Requirements

• HND / B.Sc certification with a minimum of 3 years' experience

Application Closing Date
Not Specified.