Operations Manager at National Institute of Credit Administration (NICA)

National Institute of Credit Administration (NICA) is a chartered prestigious body of eminent credit management elites, NICA is empowered by law to control, supervise and regulate the credit management profession in Nigeria; the Institute preserves, promotes, and protects the integrity and interest of credit business across sectors of the economy.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Reviewing and evaluating services provided to members and clients, ensuring their competitiveness, and making necessary changes to meet future demands.
• Seeking new business opportunities and arranging meetings to attract donations to the Institute.
• Delivering excellent membership services by monitoring feedback and suggestions, improving operations and offerings.
• Analyzing membership data to support recruitment/retention efforts and enhance campaign effectiveness.
• Providing accurate management information and statistics to senior management and the Institute's Governing Council.
• Designing, presenting, and maintaining the membership growth plan and development strategy.
• Collaborating with colleagues to create relevant content for the website, social media, marketing campaigns, and external communications.
• Collecting case studies for marketing purposes.
• Expanding and managing membership growth incentives, training activities, advertisement placement strategies, and events organization.
• Researching and identifying new membership opportunities.
• Setting goals for the development team and ensuring their achievement.
• Building productive relationships with members, focusing on communication, and delivering value-added services.
• Communicating new products and overseeing marketing strategy and service delivery.
• Performing other duties as assigned by management or the CEO.

Qualifications

• Candidates should possess a Bachelor's / Master's Degree in Marketing or in any other related field.
• Must have worked in a similar managerial position for a period not less than 3 years.

Performance Qualities and Experience Requirement:

• Must be a core business driver/managing business for success.
• Must be an ethical and transparent business minded person.
• Proving track record for growing an organization.
• Proven experience working with top Business executives and Managers.
• A great manager of relationships with subordinate
• Not less than 8 years experience working as a marketing executive / associate manager (business developmentor marketing).

Age requirements:

• Strictly 30 years and above.

Skills Required:

• Must be super versatile in information technology and the use of all social media platforms.
• Basic knowledge of front-end and back-end software development would be an added advantage.

Salary
N300,000 Gross Monthly (Subject to negotiation).

Application Closing Date
21st July, 2023.

How to Apply
Interested and qualified candidates should send their Application Letter and detailed CV to: [email protected]  CC: [email protected] using the Job Title as the subject of the email.

Note

• Applicants must reside within Ajah, Badore, Ado Road, Ogombo Town, Lekki, Lagos Island, and Victoria Island.
• Must be willing to resume immediately.
• For enquiries, reach us on Whasapp: 08034030160 .