Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
We are recruiting to fill the vacant position of:
Job Title: Operations Director
Location: Accra
Job Description
- Responsible for the establishment, operation and transfer of delivery project, responsible for delivery quality (KPI/SLA) and customer satisfaction, finance index, organization establishment and process.
- Responsible for delivery of MS project, accomplishment of quality and customer satisfaction. Periodically provide quality analysis report and improve service quality.
- Budget for operation and maintenance project, control finance cost of project.
- Team management of operation and maintenance project including HR plan, finance management, routine management, staff performance management and customer relationship management
- Establish outsourcing strategy, monitor and manage cooperation partner/subcontractor..
- Responsible for internal and external communication periodically. .
- Responsible for delivery management for passive part.
Desired Skills and Experience
- Bachelor's Degree or above in telecommunication field or equivalent.
- At least 3 years practical experience in telecommunications industrial. Familiar with BO engineer maintenance.
- English as a working language, communication ability requirements are high, fluent French will preferred.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online