IT System Administrator at Wakanow

Wakanow is Africa's leading, full-service online travel company. At Wakanow, we understand that everyone likes easy and affordable travel services, so we provide our customers with a one-stop booking portal for Flights, Hotels, Visa Assistance, Holiday Packages, Airport Transfers, an international Travel SIM, a Prepaid Travel Card, a Loyalty program, and much more.

We are recruiting to fill the position below:

Job Title: IT System Administrator

Location: Lagos

Job Objective

• IT system administrator is responsible for system performance, design, and reliability and the security and optimization of computer systems.

Responsibilities

• Installing, configuring, and maintaining computer systems, servers, networks, and associated hardware and software.
• Managing and monitoring system performance, troubleshooting issues, and ensuring system availability and reliability.
• Performing regular system backups and data recovery operations to ensure data integrity and minimize downtime.
• Administering user accounts, permissions, and access controls to ensure proper security and data protection.
• Managing and maintaining Active Directory services, including user authentication, group policies, and domain administration.
• Monitoring and managing network infrastructure, including routers, switches, firewalls, and VPNs.
• Collaborating with other IT teams and departments to support and troubleshoot system-related issues.
• Identifying and implementing system improvements, upgrades, and patches to enhance performance and security.
• Evaluating and recommending hardware and software solutions to meet business needs and system requirements.
• Maintaining system documentation, including configuration details, procedures, and policies.
• Conducting system audits and security assessments to identify vulnerabilities and ensure compliance with industry standards.
• Assisting in planning and executing disaster recovery and business continuity plans.
• Managing and maintaining software licensing and ensuring compliance with license agreements.
• Providing technical support and assistance to end-users, troubleshooting hardware and software issues. Tier 3 support
• Staying up-to-date with emerging technologies, industry trends, and best practices in systems administration
• Designing, implementing, and managing cloud-based systems and infrastructure.
• Managing and monitoring cloud-based services, such as virtual machines, databases, and storage.
• Configuring and maintaining cloud security measures, including firewalls, access controls, and encryption

Requirements

• Proficiency in operating systems like Windows Server, Linux, or Unix.
• Knowledge of virtualization technologies such as VMware or Hyper-V.
• Familiarity with network protocols, TCP/IP, DNS, DHCP, and routing.
• Experience with administering and managing Active Directory and group policies.
• Understanding of cloud computing concepts and experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of backup and recovery solutions.
• Familiarity with scripting languages like PowerShell or Python.

Application Closing Date
Not Specified.