Restaurant Manager at Pogueslandia Eatery Resort

Pogueslandia Eatery Resort is an exquisite dining destination located in the heart of Maiduguri, Borno State, Nigeria. Situated at Plot 52-60, University of Maiduguri Commercial Area, our eatery resort offers a delightful culinary experience in a serene and inviting atmosphere. At Pogueslandia, we take pride in offering a diverse menu that caters to all palates. Whether you crave traditional local delicacies or international flavors, our talented team of chefs is dedicated to creating culinary masterpieces that tantalize your taste buds. From flavorful Nigerian dishes to global cuisines, our menu is carefully crafted to ensure a memorable dining experience for every guest.

Our resort provides a welcoming and comfortable environment, perfect for enjoying a delicious meal with family, friends, or colleagues. With our tastefully decorated interiors and attentive staff, we strive to create an ambiance that combines relaxation and sophistication.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Maiduguri, Borno
Employment Type: Contract

Job Description

• We are looking for a Restaurant Manager to lead all aspects of our businesses. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
• Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.
• Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
• We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
• Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.

Application Closing Date
30th July, 2023.