NI - Fraud Analyst at Jumia Nigeria

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are recruiting suitable canddiates to fill the position below:

Job Title: NI - Fraud Analyst

Location: Nigeria
Job type: Full-time

Responsibilities 

• Identify and analyze potential fraudulent transactions to avoid fraud loss and chargebacks 
• Track and report fraud trends, chargeback trends in the market and propose solutions to fight them
• Manage credit card chargeback process for Visa and Mastercard transactions
• Do KYC documents verification for Jumia Pay customers 
• Work closely with the customer service team on risk related topics like - transaction or account blocked, KYC etc.
• Work closely with finance team on fraud refunds, chargeback etc.
• Adequately follow and enforce all operational process like KYC, ATO, Chargeback, Dispute management etc.
• Update necessary schedules for the risk team.
• Work on other topics assigned by your manager.

Qualifications & Experience

• A Bachelor’s Degree in Economics, Finance, Mathematics, or similar.
• Good understanding of the payment system.

Competencies Required:

• Proficiency in Microsoft Office (Word, Excel, and Power- point) tools.
• Analytical mind and strong problem-solving skills.
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Autonomous and comfortable interacting with other departments
• Attention to detail.
• Ability to analyze data and identify trends and patterns.
• Good written and verbal communication skills.
• Ownership mentality and a personal growth drive.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.