Contact Center Agent at Bukka Hospitality Limited

Bukka Hut is a Nigerian fast food restaurant, with outlets in Lekki, Lekki Phase 1, Ikota Shopping Complex; Awolowo Road, Ikoyi; Festac; Surulere; Chevron Drive; MMA2; Osolo Way- Ajao Estate; Ogudu; Yaba- Alagomeji; Our services include restaurant service, Lounge, Outdoor catering, Bulk Soup delivery, and Food delivery. We are intentional about people empowerment and learning and development are key elements of our employee value proposition.

We are recruiting to fill the position below:

Job Title: Contact Center Agent

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• Take and process custocustomers'rs.
• Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Seize opportunities to upsell products when they arise.
• Respond to the needs of customers and provide personalized service.
• No accommodation for staff, and only candidates that live within Lekki Phase 1 and its environment will be considered for this role.

Remuneration
N50,000 Monthly.

Application Closing Date
28th July, 2023.