Project & Operations Coordinator at Beckley Consulting Limited

Beckley Consulting Limited is a company with a special focus on the provision of professional support services for Micro, Small and Medium Enterprises (MSMEs). We also provide and manage out-sourced labour, temporary or permanent, semi-skilled or skilled, for small and big organizations.

We are recruiting to fill the position below:

Job Title: Project & Operations Coordinator

Location: Lekki, Lagos
Employment Type: Full-time

Key Responsibilities
Project Coordination Role:

• Ensuring Projects are being implemented as per the process, timelines & budget
• Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
• Creating, Planning & Implementing Project Plans and other required documents.
• Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IPs and Integration of the links
• Raising & Coordinating for release & approval of Purchase Orders & Material Requests
• Ensuring the links are delivered as per customers' Purchase Order & satisfaction.
• Ensuring the Sign off of Job Completion Certificate (JCC) from the Client within 24 Hours of link delivery
• Submission of Link Budget, Checklists & JCC to Upstream Provider
• Presentation of Project Status to Management

Operations Coordination Role:

• Maintaining & Analyzing Network Uptime Reports
• Maintaining & Analyzing Client wise Network Reports
• Ensuring Network Database is updated on a regular basis
• Vendor Management & Payment Processing
• Inventory Budgeting, Management, Accounting & Verification

Key Measures

• Revenue Growth vis a vis Project Implementation
• Network Uptime
• Fault Management
• Total Number of Tickets & Tickets per Customer
• First Call Resolution (FCR)
• Profitability over Time
• Inventory Management

Key Relationships

• HOD/CIO/MD of TecPoint Global Solutions
• HOD Operations Department
• HOD Project Management Department
• HOD Business Development Department
• HOD Customer Care Department
• Customers of TecPoint Global Solutions
• Vendors & Partners of TecPoint Global Solutions

Requirements

• Minimum Graduate Degree in Science & Technology
• 2 - 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Lines, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.
• Relevant Certification in Project Management
• Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
• Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools

Required Skills:

• Internet Bandwidth & Leased Circuits
• Smart Solutions & Internet of Things (IoT)
• Internet Broadband
• FTTX

Soft Skills & Characteristics:

• Passion to serve customers
• Strong Planning & Organizational skills
• Excellent Time Management & Stress Management skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with financial accounts
• Strong math and critical reasoning skills
• Vendor Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication.

Monthly Remuneration
N125,000 - N175,000 (Gross)

Application Closing Date
11th August, 2023.