Telemarketing Manager at HRLeverage Africa

HRLeverage Africa is the human resource consulting & Workforce Management company you have been looking for. As an HR Company, we are expert in Outsourcing, Recruitment, HR Advisory, Workforce & PEO Services, HRTech, Staffing services , HR for SMEs among others.

We are recruiting to fill the position below:

Job Title: Telemarketing Manager

Location: Rumuokwurusi, Port Harcourt
Employment Type: Full-time

Job Description

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices, etc., and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Train and lead another Team member.

Job Requirements / Skills

• Proven experience as a telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Skilled in negotiation and dealing with complaints
• Excellent communication and presentation skills
• Patient and able to handle customer rejection.

Application Closing Date
31st August, 2023.