User Support Analysts at Edu Platforms

Posted on Wed 15th Apr, 2015 - www.hotnigerianjobs.com --- (0 comments)

At Emerging Platforms we are passionate about identifying problems and matching them with innovative and bold solutions. Driven by a passion for excellence, we deliver innovative solutions that satisfy our customers diverse needs.

We are recruiting to fill the position below:

Job Title: User Support Analyst

Location:
Lagos

Job Description
  • Responds to emails and live-chats.
  • Receives phone call inquiries from users.
  • Analyses issues and proffer relevant solutions to clients.
  • Ensures all periodic reports go out as at when due.
  • Attends to arising technical issues and handle appropriately when such arises.
Application Closing Date
16th April, 2015.

Method of Application
Interested and qualified candidates should please send their CV's to [email protected]