Application Administrator / FEP Support Engineer at Appzone Limited

Appzone Limited is Africa's leading provider of Integrated Banking and Payment software platforms and incidentally creator of BankOne; the world's leading cloud infrastructure for Banking and Payment processing targeted at Small and Medium financial Institutions.

We are recruiting to fill the position below:

Job Title: Application Administrator / FEP Support Engineer

Job Opening ID: 135
Location: Lagos
Industry: Technical Operations

Job Description

• We seek an innovative, self-driven and ambitious Application Administrator/SI Engineer to join our Technical Operations team.  
• As an Application Administrator/Systems Integrator, you will be responsible for managing and maintaining our organization's systems, applications, and infrastructure.
• The ideal candidate should have a solid technical background, strong problem-solving skills, and a proactive approach to system administration.

As an Application Administrator/Systems Integration Engineer, your job responsibilities include the following:

• Install, configure, and maintain servers, operating systems, and software applications to ensure optimal performance and availability.
• Monitor and troubleshoot system and application issues, perform root cause analysis, and implement effective solutions.
• Quickly resolve system failures and troubleshoot live support tickets.
• Occasional visit to the customer's premise to resolve technical issues and set up integration of new services with the bank's CBA/FEP (Knowledgeof ISO 8583 is an advantage)
• Collaborate with cross-functional teams to ensure seamless integration and functionality of systems and applications.
• Stay up to date with the latest blockchain technologies, trends, and best practices.
• Provide technical support and guidance to end-users, assisting with troubleshooting and issues resolution.
• Participate in IT projects, contributing to planning, implementation, and post-project evaluation.
• A continuous improvement mindset, staying up to date with the latest industry trends and technologies.

Requirements
We would love to meet you if:

•  You want to build something that endures. The legacy of the work you do matters to you.
•  Experience with any of these scripting languages (PowerShell, Golang, Python).
•  Docker Experience for local development, building and securing containers.
• Hands-on experience with monitoring tools such as Prometheus/Grafana, Datadog and log management solutions like ELK stack (Elasticsearch, Logstash, and Kibana)
• 3+ years’ experience as a Systems Administrator, Application Support or similar role with solid experience and practical understanding of networking protocols, services, and infrastructure components.
• Proven skills with Linux or UNIX systems and related protocols/software with 3+ years’ experience.
• Excellent problem-solving skills and the ability to work effectively under pressure.
• Hands-on experience in working with production environments with zero tolerance for any errors.
• Strong communication skills and the ability to collaborate with cross-functional teams.

These are some of the nitty-gritty things you may have listed on your CV/LinkedIn profile but certainly do not define who you are:

• B.Sc. in Computer Science, Information Technology, Engineering, or closely related field.
• Have experience provisioning, managing, and trouble-shooting private cloud solutions such as OpenStack, docker swarm and Kubernetes.
• > 3 years related work experience in an Application Administrator/Systems Integrator role.
• Have experience with Hyperledger tools and projects such as Besu and Fabric.

Physical Requirements:

• We currently run a flexible work structure; some days are remote while others require you to collaborate with colleagues at the office location.
• For each situation, you may have:
• Prolonged periods sitting at a desk and working on a computer.
• This role reports to the Technical Operations Manager

Application Closing Date
17th August, 2023.