Key Account Manager at HR-EX Consulting

HR-EX Consulting - Our client is the first Business Technology Solution and Business Process Outsourcing Organization in Africa to be certified in Privacy Information Management System (ISO/IEC 27701:2019) and Information System Security Management System (ISO/IEC 27001:2013). They help redefine how people connect with enterprises and provide cost-effective, groundbreaking technology solutions to meet their ever-changing business operations. They offer a ground-breaking and cost-effective solution for your company’s / Business’s operations.

They are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos
Employment Type: Full-time

Primary Objectives

• Satisfy revenue targets for licenses across the CRM, ERP, HRMS & Contact Center Management in Nigeria
• Competency in positioning the portfolio at a “C” level
• Building a deep and active engagement model with Clients
• Creating a tailored ‘case for transformation’ and solution proposal with supporting business case for each opportunity
• Close opportunities in a timely and managed process
• Sales lead generation and pipeline management
• Lead account plan and coverage model to identify target clients. Job Description and Requirements:
• Seasoned software sales professional with solid experience in the areas of Customer Relationship Management & Contact Center Management in Nigeria
• Proven experience selling Customer Management software solutions
• Deep knowledge about the Nigerian market and software solution sale industry is vital. Ability to bring in insights about the emerging trends in FSI, ICT and Services sectors’ buying patterns relative to customer management and contact center solution is highly relevant
• Proven network of executive level contacts within the Nigerian business community.
• Knowledge of IT and or Customer Management is desirous
• Proven problem-solving capacity, including needs analysis and business justification skills
• Self-driven and ability to deliver results with less supervision
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key third-party influencers.

Requirements

• Bachelor's Degree or equivalent.
• 8 years applicable experience including 6 years of sales experience.
• Minimum of 8 years in Sales of software solutions
• Successful sales track record.
• Team player with strong interpersonal/communication skills Excellent communication/negotiating/closing skills with prospects/customers.
• Local travel may be needed.

Application Closing Date
Not Specified.