Head, E-Business Reconciliation at Lead Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Head, E-Business Reconciliation

Location: Lagos
Employment Type: Full-time

Job Objective / Summary

• The Head of E-Business Reconciliation will provide leadership to the E-Business Reconciliation team and be responsible for resolving all transaction reconciliation issues and minimizing the incidence of fraud.

Duties and Responsibilities

• The Head of E-Business Reconciliation will lead a team responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
• An ideal candidate must have a grasp of how banking transaction processes work and analytical thinking on how to resolve disputes and reconcile transactions.
• Attending to customer and merchant disputes and ensuring prompt resolution.
• Liaising with switching companies and card schemes on settlement issues.
• Reconciliation of transactions routed through various payment platforms.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on the system.
• Perform other assigned tasks by the Head of Department.

Job Requirements

• A good Bachelor's Degree in Banking & Finance, Accounting or Finance. An ICAN certification will be an added advantage.
• A minimum of 4 years relevant experience, at least 3 years of which should be in Digital Financial Services or the banking industry with 2 years supervisory level experience.
• Knowledge of the electronic payment systems.
• Knowledge of the business, operating, and competitive environment.
• Strong knowledge of banking relationships and covenants.

Application Closing Date
31st August, 2023.