Office Manager at Intake Education

Intake Education is a leading global education advisory service that connects students with overseas education opportunities in English-speaking countries. With a growing network of advisors and alumni, online and offline resources and events, as well as local market insights, Intake delivers expert advice that changes lives.

Founded in Taipei, Taiwan, Intake has over 30 local offices across Africa, Asia, and Europe, and has helped over 100,000studentsstudy abroad since 1993. We strive to deliver the industry’s most efficient and reliable education advisory services. We are adamant about the integrity of our work, and we never aggrandize a student’s qualifications, nor that of the schools and programmes which we represent.

We are recruiting to fill the position below:

Job Title: Office Manager

Location: Ibadan, Oyo
Employment Type: Full-time
Report to: Country Manager (Nigeria)
Industry: Education
Specialization: Student Recruitment, Customer Service and Office Support

Job Description

• The Branch manager coordinates the day-to-day operations of the branch by ensuring that staff and resources are optimally managed. Ensuring increased student placement and successful final choice/visa targets are met.
• Report to: Country Manager (Nigeria).

Responsibilities

• Deal with the branch email account for proper communication internally and externally with partner institutions and other stakeholders
• Monitor counselling by keeping an eye on the general demeanour of Advisors and all staff domicile within the branch
• Ensure that all equipment is are in proper working condition so that performance will not be affected
• Ensure effective use and up-to-date data entry of the CRM system.
• Facilitating presentations in-house (i.e. Visa seminar) and to schools as a means of marketing
• Make sure targets are met via student generation, registration, application, and visas for the respective branch
• Ensure hitch-free partner schools’ visitations by arranging times, advising counsellors, blocking times on the scheduler, and making the best use of the visit by inviting relevant students and enquirers
• Follow-up of student status for the branch at least bi-weekly with each counsellor
• Visa checking for all students by confirming all documents are correct prior to visa submission
• Ensure that company application procedures/ student guidelines are adhered to always
• Advise and enlighten staff on HR issues as may be issued by the Country Manager/Management
• Liaise with the head office about the implementation of a marketing plan for the office
• Other duties that may be assigned by management.

Essential Requirements

• A graduate Degree (BA / B.Sc) with a minimum of Second Class Lower Division
• Required Experience: 5 years post NYSC experience
• Must have good management skills
• Must be able to work in a customer-interfacing environment.
• Excellent presentation, communication, and Interpersonal skills
• Ability to work in teams and independently with minimal supervision.
• Have worked in a similar role for at least 2 years
• Good with Microsoft Excel, Word, PowerPoint, etc.

Desirables:

• Overseas Education sector Industry experience
• Track record of meeting set goals and targets
• Resident within the city where the office is located.

Application Closing Date
9th September, 2023.