Relationship / Facility Officer at Efficacy Construction Company Limited

Efficacy Construction Company Limited is a leading Building Construction Company based in Lagos Nigeria with over 14 years of providing exceptional service in the real estate sphere. Through its productive journey of fourteen years, the company has relentlessly grown to be committed to meeting and satisfying one of the most fundamental desires on the hierarchy of human needs, Shelter. A feat we have achieved through persistent accountability, excellence, reliability, and efficiency since conception.

We are recruiting to fill the position below:

Job Title: Relationship / Facility Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Description 

• Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.
• Conduct proactive preventive checks on all facilities to avoid downtime.
• Ensure our properties are prepared ahead for tenant occupancy.
• Ensure all facilities meet government regulations and environmental, health and security standards.
• Market company properties for sale and leases.
• Manage complaints made by residents and clients.
• Handle pre and post-construction issues from clients.
• Prepare business documents, such as allocation letters and deeds of assignment.
• Listen to and comprehend the client’s problems with the intent to solve them.
• Resolve client and resident complaints quickly and efficiently.
• Keep clients updated on the latest products to increase sales.
• Prepare and send weekly Newsletters.

Qualifications

• Minimum of HND in Marketing, Property Management or related fields.
• 3-5 years of experience.
• Experience working in the Nigerian Real Estate Industry is a plus.
• Experience working in a fast-paced environment.
• Good interpersonal skills and attitude.
• Good telephone etiquette.
• Proven experience working in an office environment.
• Proficiency in the use of Microsoft Word and Excel.
• Good telephone etiquette.
• Ability to multitask.
• Excellent organizational skills.
• Highly organized, thorough, and detail-oriented.
• Superior problem-solving skills in business and everyday situations.
• Ability to apply critical thinking skills to resolve complex issues.
• Ability to remain calm in frustrating situations.
• Effective written and oral communication abilities.
• Excellent recordkeeping and data entry skills.

Application Closing Date
Not Specified.