Team Member, Business Support & Operations at Unified Payment Services Limited

UP otherwise known as Unified Payment Services Limited is Nigeria's premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Team Member, Business Support & Operations

Location: Victoria Island, Lagos
Employment Type: Contract

Job Description

• The Team Member, Business Support & Operations shall primarily be responsible for the following: Business Support
• Manage and coordinate Directorate projects- follow up with Banks and Internal Stakeholders and ensure projects are delivered to specification
• Coordinate Scheme QMR report requirement
• Work with bank & internal service providers to ensure that issue raised by banks across all services except POS support related ones are closed within agreed SLA. These are;
• All ATM support related issues, engagement with Banks and internal stakeholders for issue resolution.
• All settlement and settlement report related issues engagement with Banks and internal stakeholders for issue resolution;
• Merchant/ ATM/ Bank VAS/ Bank Agency banking Settlement related issues
• Settlement reporting issues
• Transaction reconciliation for banks & merchant.
• All dispute and dispute report related issues, engagement with Banks and internal stakeholders for issue resolution.
• All Banks’ agency banking solutions support related issues, engagement with Banks and internal stakeholders for issue resolution.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 4 years work experience.

Application Closing Date
22nd September, 2023.