Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.
We are recruiting to fill the position below:
Job Title: Duty Officer
Location: Sokoto
Job Function: Airport Services
Job Role
- Supervising resource utilization to meet Green Africa's standards while balancing customer service and accounting requirements
- Providing leadership and direction for assigned staff over a 7day shift covering all daily flights, to achieve departmental goals for productivity and quality
- Providing correct information regarding fares, ticketing, product knowledge and refunds to airport front-level staff
- Maintaining accurate records and updating PNR files
- Supervising all Reservations & Ticketing team activities in both the back office and front desk to optimize all customer interactions into potential sales outcome
- Ensuring all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
- Ensuring all in-house teams and third parties adhere to agreed working practices/guidelines to ensure safe and on-time turnaround
Qualifications
- Bachelor’s Degree or Higher Diploma in any field
- 2-3 years proven experience in a similar role
- Advanced computer skills and high attention to detail
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/556331/duty-officer-at-green-africa-airways-limited.html