Telephone Appointment Booker at the Dexterity Group

The Dexterity Group is a leading Media, Education and business services provider. The group has grown into a diversified business conglomerate with a reputation for excellent business practices with product and service quality. The Group’s business activity includes Media, Education and the provision of a number of business services, In addition the group also runs a charitable arm; The Dexterity Foundation.

We are recruiting to fill the position below:

Job Title: Telephone Appointment Booker

Location: Ringroad, Ibadan, Oyo
Employment Type: Full-time

Job Summary

• As a Telephone Appointment Booker, you will play a crucial role in our business development efforts.
• Your primary responsibility will be to make outbound calls to potential clients, introduce our services, and secure appointments for our sales team.
• This role requires excellent communication skills, a persuasive approach, and the ability to efficiently manage client interactions.

Responsibilities

• Initiate cold calls to potential clients to introduce our services and secure appointments for our sales team.
• Utilize provided data and insights to target potential clients effectively and ensure efficient and targeted engagement.
• Engage with clients in a professional and persuasive manner, clearly articulating the value proposition of our offerings.
• Build and maintain strong relationships with clients through effective communication and follow-up.
• Adapt to flexible working hours, including shifts that may extend into the evening, to accommodate clients in different time zones.
• Maintain accurate records of all interactions, appointments, and client information using our CRM system.
• Meet and exceed performance targets. A commission structure is in place based on targets met.

Qualifications

• Previous experience in telemarketing, sales, or similar roles is preferred.
• Excellent verbal communication and interpersonal skills.
• Ability to work flexible shifts, including evenings, to reach clients in different time zones.
• Self-motivated and driven to meet and exceed targets.
• Strong organizational and time management skills.

Application Closing Date
25th September, 2023.