Head of Retail (Mobile Industry) at Don Quester Consulting

Don Quester Consulting is a Management Consulting Organization. We offer bespoke interventions focused on significantly improving individual effectiveness and organizational performance. Our customized solutions are focused on helping individuals, organizations and communities realize their potential and express new possibilities.

We are recruiting to fill the position below:

Job Title: Head of Retail (Mobile Industry)

Job Application Code: HOR-001
Location: Ikeja, Lagos
Employment Type: Full-time

Job Competency Requirement

• Develop and continually refine the company's retail strategy to align seamlessly with overarching business objectives.
• Lead, mentor, and oversee the retail team, encompassing recruitment, training, and ongoing performance evaluations.
• Strategically manage and optimize various retail channels, including physical stores, e-commerce platforms, mobile apps, and other retail outlets.
• Take full ownership of the Mobile, Branch, and E-commerce (MBE) network, upholding consistent quality and adherence to brand standards.
• Drive sales growth within the retail division through the establishment of sales targets, the implementation of innovative sales strategies, and effective collaboration with the sales team.
• Cultivate a customer-centric ethos within the retail division, prioritizing the delivery of exceptional shopping experiences and the maintenance of consistently high levels of customer satisfaction.
• Manage inventory control, tracking, and optimization to minimize stockouts and overstock issues.
• Monitor and oversee the financial performance of the retail division, encompassing budgeting, cost control, and the pursuit of revenue growth opportunities.
• Collaborate closely with the marketing team to strategize and execute marketing and promotional campaigns aimed at boosting sales and enhancing brand visibility.
• Cultivate and nurture strong relationships with vendors and suppliers to guarantee product availability and secure favorable terms.
• Ensure unwavering compliance with all pertinent retail industry regulations and standards.
• Any other job as assigned by the Management to support organizational goals and objectives.

Qualifications and Skills Required

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field, MBA is an added advantage. A minimum of 8 years’ work experience with proven experience in a senior retail leadership role, with a track record of success in multi-channel retailing.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• In-depth knowledge of retail industry trends and emerging technologies, proficiency in retail strategy development, including sales growth and inventory management.
• Experience in managing and growing a network of retail locations or partners is highly desirable.
• Analytical mindset with the ability to use data-driven insights for decision-making.

Application Closing Date
12th October, 2023.