Tizeti Network Limited (wifi.com.ng) is a growing, NCC licensed Internet Service Provider operating in Lekki, Lagos and expanding coverage to Lagos. We offer commercial and residential Wi-fi Internet to estates, hotels, multi-tenant buildings and individual
We are recruiting to fill the position of:
Job Title: Customer Care Personnel
Job Number: 266817
Location: Lekki, Lagos
Job Description
We are searching for motivated Customer Service Representative to help us expand our operations. You will be required to work shifts as Customer Care is 24/7.
Job Tasks and Responsibilities
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications and requests
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource or department
- keep records of customer interactions and transactions
- Record details of inquiries
Skills and Qualification
- Excellent Spoken communication skills.
- Excellent Customer Service, Problem Solving, Market Knowledge, Documentation Skills.
- Knowledgeable in Resolving and Multi-tasking.
- Bachelors or HND degree(2'1 or equivalent).
Application Closing Date
11th May, 2015
How to Apply
Interested and qualified candidates should:
Click here to apply online