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Position Title: Global Mobility Services Leader - GE Africa
Career Level: Experienced
Function: Human Resources
Function Segment: HR Transactions
Location: Nigeria
City: Ikoyi - Lagos
Role Summary/Purpose:
The role of Global Mobility Services Leader will provide support for Global Mobility Services (GMS) across Sub-Sahara Africa (SSA). The successful candidate will be the strategic point of contact within the region to keep a pulse of GMS specific business needs and maintain effective working relationships with businesses and suppliers to ensure compliance and service excellence.
Essential Responsibilities:
- Effective champion of GMS programs/processes in SSA to ensure compliance (GE policies, tax, immigration, and legal) and service excellence.
- Work across geographic & organizational boundaries in matrix environment to ensure maximum effectiveness and efficiency of GMS and related processes.
- Act as the point of contact for expatriates working in SSA.
- Serve as escalation point for regional suppliers, ETMs and businesses to insure service excellence.
- Develop strong day-to-day relationship with ETMs to ensure “wing-to-wing” delivery.
- Provide regional supplier management; measure vendors and develop/maintain service level agreements to ensure performance.
- Liaise with business teams to support regional business initiatives as related to global mobility.
- Own "Voice of Customer" for expatriates (and families) and business clients; be ambassador" for Global Mobility Services.
- Lead process improvements and implement new GMS services.
Qualifications/Requirements:
- Bachelor's Degree or equivalent University Degree.
- Process improvement & quality experience with demonstrated ability to apply tools and process rigor.
- Proven ability to drive and manage change initiatives in a complex, matrix environment.
- Proven experience building positive relationships with colleagues and key stakeholders.
- Availability to travel within and outside of Sub Saharan Africa.
- Strong and effective English communication skills both oral and written.
- Strong business acumen.
- Additional Eligibility Qualifications:
Desired Characteristics:
- Honours or Master’s Degree; Advanced University Degree.
- Six Sigma certification; Change Acceleration Process (CAP) experience.
- Experience in expatriate management; Human Resources experience.
- Supplier Management Experience; finance experience.
Application Closing Date
26th August, 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online