Reception Supervisor at an International Hospital - Halcom Management Services (HMS)

Halcom Management Services (HMS) - Our client, an international standard, multi-speciality, acute hospital located in Port Harcourt, Rivers State is scheduled to open in the first quarter of 2024. Facilities and services provided include: emergency care, surgical, medical, internal medicine, family medicine, renal care, gynaecology, obstetrics, paediatrics, pathology, physiotherapy radiology and pharmacy. Skilled and professional staff form the foundation of a well-run hospital. The hospital will provide up-to-date facilities and services allowing our medical professionals to work efficiently and effectively.

Applications are invited from interested candidates who are customer-focused and dedicated to above-standard patient care to fill the position below:

Job Title: Reception Supervisor

Location: Port Harcourt, Rivers
Department: Finance and Administration

Summary of Responsibilities

• Suitably qualified customer-orientated person to manage all reception staff including but not limited to receptionists, switchboard operator, porters, admission clerks, ensuring the friendly stress-free the day to day delivery of preadmission, admission and reception services to our patients.
• This includes the management and scheduling of the team of receptionists, admission clerks and telephonists and ensuring their development.

Job Requirements

• WASSCE / SSCE or equivalent with at least 5 years hospital experience
• At least 2 years experience in reception/admissions in a healthcare setting, preferably in a management position
• Management experience in the healthcare industry would be an advantage.
• Knowledge of SAP system an advantage
• Computer literate - must be accurate and pay attention to detail
• Have thorough understanding of Funder Contracts and Billing Rules and sound knowledge of hospital procedures and medical aids
• Good negotiating, communication and interpersonal skills to maintain a productive working environment
• Organised and able to work well under pressure with excellent communication and interpersonal skills
• Hands on operator with excellent organizational and administration skills and the ability to multi-task
• Own transport and able to work on weekends and late hours.

Application Closing Date
22nd October, 2023.