Graduate Customer Service Representatives at Possible and Affordable Solutions Limited

Posted on Mon 04th May, 2015 - www.hotnigerianjobs.com --- (0 comments)

Possible and Affordable Solutions Limited - We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Location:
Abuja

Job Description
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Suggest solutions whemalfunctionshas default.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Work with customer service supervisor to ensure proper customer service is being delivered.
Educational and Experience
  • HND/BSC
  • 1 year + Experience.
Application Closing Date
8th May, 2015.

How to Apply

Interested and qualified candidates should send their CV's to: [email protected]

Note:
  • Candidates must be available for immediate employment.
  • Only candidates residing within Abuja will be considered.