Sales Support Manager at PHR Solution Limited

PHR Solution Limited consists of a team of energetic, seasoned, young, smart, and innovative professionals with combined decades of experience in providing Human Resources Services to clients across several sectors of the global economy such as Oil and Gas, Telecommunication, Banking and Insurance, Manufacturing, Real Estate, Information technology, Fintech, Education, FMCG etc.

We are recruiting to fill the position below:

Job Title: Sales Support Manager

Location: Enugu
Employment Type: Full-time

Job Responsibilities

• Identify and resolve sales operations issues.
• Review credit applications and credit references.
• Set credit limits and ensure creditworthiness.
• Implement promotional events to boost sales.
• Promptly resolve consumer complaints and requests.
• Manage sales incentives and commission programs.
• Coordinate the SOP for registration of new distributors and documentation with management approval.
• Develop and monitor a credit control system in collaboration with sales, marketing, finance and executive team members.
• Evaluating new credit requests and conducting client credit checks
• Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
• Create regulations that ensure customers make payments on time while adhering to best practices in customer service.
• Utilise SAP for invoice retrieval and client data.
• Working closely with your team to reduce invoice queries
• Cancelling and reissuing invoices for our large and extensive client base
• Make notifications in client accounts of interactions, such as payments or purchasing activities.
• In charge of new customer's credit assessment, help the sales/marketing team.
• Establish and maintain regular communications with clients to facilitar periodic payments.
• Arrange for the monthly account statement report.
• Update clients' records when necessary.
• Carry out thorough credit checks for new customers to ensure eligibility for credit.
• Keep customer files maintained with accuracy.
• Ensure that payments are on schedule.
• Liaise with customers and the sales team.

Job Requirements

• BSc in Statistics or Business Administration
• Minimum of six years experience in a similar role with FMCG.
• Excellent interpersonal and communication abilities.
• Exceptional managerial skills.
• Team Leader
• Proficient in MS Office, excel Microsoft.
• Data Analytical skill
• Attention to detail
• Team Player

Salary
N200,000 - N250,000 monthly.

Application Closing Date
13th October, 2023.