Telesales Officer at Traction Apps Limited

Traction Apps is a technology company focused on technology solutions for SMEs relating to merchant management and payments. Traction Apps is a division of Traction Venture Partners Limited, a venture building platform seeking to build and enable a B2B ecosystem in emerging markets

Traction is a mission-driven, fast-paced and entrepreneurial environment, led by ex McKinsey consultants. The company presents a rich opportunity for our team members to drive meaningful growth and address real problems

We are recruiting to fill the position below:

Job Title: Telesales Officer

Location: Lagos
Employment Type: Contract

Role Overview

• We are looking for driven passionate problem solvers and self-starters to join our team.
• In this role, you will be responsible for closing sales deals over the phone and maintaining good customer relationships.

What you'll do

• Contact potential or existing customers to inform them about the Traction Apps product and services, and answer their questions
• Track the activity of converted leads 
• Reach daily expected call targets 
• Sell traction products using calls & support.
• Collaborate with Leads
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

What you'll need

• Bachelor's Degree or HND
• Experience and results in Fintech sales or related field
• Strong communication and presentation skills
• Ability to work independently and with cross-functional teams
• Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
• A positive, polite, confident, sincere, and friendly disposition
• The ability to solve problems and to think quickly on your feet
• Flexibility - we’re growing and evolving, and you’ll need to come along for the ride.

Application Closing Date
Not Specified.