Information and Communication Technology (ICT) Officer at Lily Hospitals Limited

Lily Hospitals is one of Nigeria’s growing networks of private healthcare institutions with an outstanding reputation for delivering excellent clinical services. Since our inception under the current management (1998), we have remained at the forefront of providing and delivering quality patient-centered, responsive, and technology-driven care across various locations in Nigeria to both citizens and foreign nationals.

We are recruiting to fill the position below:

Job Title: Information and Communication Technology (ICT) Officer

Location: Warri, Delta
Employment Type: Full-time

Job Description

• The ICT Officer, also known as an IT Officer, is responsible for managing an organization's computer systems, networks, and technology infrastructure.
• They ensure the smooth operation of IT systems, provide technical support, and implement IT policies and procedures.

Responsibilities

• System Maintenance: Regularly monitor, maintain, and upgrade computer systems, servers, and networks to ensure optimal performance.
• Technical Support: Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems.
• Network Management: Manage and configure network devices, routers, switches, and firewalls. Monitor network performance and security.
• Software Installation and Updates: Install, configure, and update software applications and operating systems across the organization.
• Data Security: Implement and maintain data backup and recovery procedures. Ensure data security and protection against cyber threats.
• User Training: Train staff on the use of software applications and IT equipment, promoting efficient and secure technology usage.
• IT Policies: Develop and enforce IT policies, standards, and procedures. Ensure compliance with data protection regulations and cybersecurity best practices.

Education

• A Bachelor's Degree in Computer Science, Information Technology, or a related field is required.

Experience:

• A minimum of 2 years of relevant experience is required.

Skills:

• Technical Proficiency: Proficiency in hardware, operating systems (Windows, Linux, macOS), networking protocols, and IT security practices.
• Problem-Solving: Analytical skills to diagnose and resolve IT issues efficiently.
• Communication: Strong communication skills to explain technical concepts to non-technical users and provide effective support.
• Teamwork: Ability to collaborate with cross-functional teams and external vendors to achieve IT objectives.
• Time Management: Efficiently prioritize tasks and manage time to meet deadlines and handle multiple responsibilities.
• Cybersecurity: Knowledge of cybersecurity principles, including encryption, firewalls, and malware protection.
• Programming: Basic programming skills (e.g., scripting languages like Python) for automation and customization of IT solutions.

Application Closing Date
19th November, 2023.