Massage Therapist at Lagoon Hospitals

Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.

We are recruiting to fill the position below:

Job Title: Massage Therapist

Location: Lagos
Reports to: Wellness Center Supervisor.

Job Description

• This role is responsible for ensuring the promotion of the health and wellness benefits to clients receiving massage therapy on a consistent basis.
• Creates excellent member/guest experience through friendly and helpful attitude.

Summary of Responsibilities

• Perform a variety of massage techniques, including Swedish, deep tissue, sports, and other specialized modalities, to address clients' individual needs and preferences.
• Conduct thorough client assessments to understand their medical history, physical condition, and specific concerns to tailor massage sessions accordingly.
• Consult with clients before each session to discuss treatment goals, preferences, and any specific areas of concern.
• Administer high-quality massage sessions while ensuring clients' comfort and maintaining professional boundaries.
• Adhere to strict hygiene and sanitation protocols to maintain a clean and safe environment for clients and staff.
• Maintain accurate and confidential client records, including session notes and client information.
• Educate clients on the benefits of massage therapy, self-care practices, and exercises to promote overall wellness.
• Team Collaboration: Collaborate with other wellness center professionals to provide holistic care.
• Properly clean, maintain, and ensure the functionality of massage equipment and supplies.
• Other duties as assigned.

Key Result Area / Performance Goal

• Maintain a CSAT score of at least 95%

Job Qualifications

• University Degree or Higher Diploma in Social Sciences and Humanities
• A minimum of 2 years post NYSC experience
• Experience in customer services in the hospitality/healthcare industry is an added advantage

Core Competencies:

• Excellent interpersonal and communication skills
• Customer Service Orientation
• Professional appearance and demeanor
• Proficiency in various massage modalities and techniques.
• Excellent time management and organizational skills.

Application Closing Date
Not Specified.