Customer Service Assistant at College Migration Limited

College Migration is an artificial intelligence website that allows applicants automatically pick institutions, and select a course, we have over 1000 institutions across Canada, the UK, the USA, Poland, and Australia. With these AI websites, applicants get automated responses directly from the universities or colleges, reading admission acceptance or rejection within the 2-4 days.

We are recruiting to fill the position below:

Job Title: Customer Service Assistant

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for experienced Customer service personnel with Technical support

Responsibilities

• Act as Goto Person between customers and the company regarding After Sales Service (Sales and Technical).
• experience with Email communication, customer relation software
• Develop and sustain customer loyalty.
• Work with various Team Leads to address customer issues.
• Follow up on customers' inquiries and issue resolution.
• Follow up and improve onboarding process on customer projects.
• Manage our Customer Support Channels.

Qualification, Skills & Experience

• B.Sc / HND in any discipline from a recognized institution
• At least 2 years of relevant work experience.
• Must be an expert in IT especially excel
• Must be able to deal with multinational organizations
• Must be able to draft proposals for multinational organizations
• Must Reside in Lagos.

Salary

• N80,000 / month.

Application Closing Date
9th November, 2023.