Welfare Analyst at Max Drive

Max Drive is a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Welfare Analyst

Location: Abuja
Employment Type: Contract
Department: Driver Operations

Description

• We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
• You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills.
• You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You will do

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committes to foster a community

Requirements

• A minimum of HND / Degree in related fields
• At least a year and above work experience.
• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill•Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritise, plan and organise work in a busy environment.
• Record/book keeping skillsRequired Qualifications
• Proven experience working in / knowledge of a recruitments or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

Application Closing Date
Not Specified.