IT Support Manager at Compovine Technologies Limited

Compovine Technologies Limited is an indigenous company with the main aim of offering Information Technology, Sales and Services to individuals and corporate organizations. Compovine Technology Limited currently has branches in Ibadan, Abuja, Lagos, Lokoja, Kano, Kaduna, Jos, Minna, Port Harcourt, and Enugu, and we are still expanding.

We are recruiting to fill the position below:

Job Title: IT Support Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Description 

• Manage the assigned Computer &Copier Service team members
• Led, coached, and trained team members
• Develop and implement strategic initiatives for the team
• Be an escalation point of contact to handle issues and involve direct leadership as needed
• Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
• Monitor staffing and equipment needs
• Conduct performance reviews and make compensation decisions
• Monitor direct reports call screens, workload and call activity to meet and exceed our client s expectations
• Manage and meet established metrics and team benchmarks
• Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
• Attend required company and departmental meetings
• Perform other related duties as assigned by the Director

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 5 - 15 years work experience.

Application Closing Date
30th November, 2023.