Client Success Lead at Trainlance - Lagos and Ogun

Posted on Fri 03rd Nov, 2023 - www.hotnigerianjobs.com --- (0 comments)

Trainlance is a group of experienced marketing and operations professionals. We specialize in finding and matching talents with the right job opportunities. We’ve built a network of pre-screened candidates in entry and mid-level marketing and operations roles.

We are recruiting to fill the position below:

Job Title: Client Success Lead

Locations: Lagos and Ogun
Employment Type: Full time

Responsibilities

  • Visit potential clients and demo platform for training purposes
  • Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application
  • Develop and manage user training guide and FAQ documentation
  • Create user demos and audiovisual training guides for both web and mobile platform
  • Conduct in-Office / in-field hands on training of designated client agents
  • Work with Lead Gen team to assure clean handover of qualified leads into sales pipeline
  • Ensure effective migration of client data onto DalO Systems platform
  • Assist with geo-location of customers and distribution of customer QR Tags or cards
  • Ensure proper documentation of contract, support signing of contract, and validate that payment is transferred to company accounts
  • Establish relationships with associations related to the waste management sector to present the platform and market the benefits of their respective businesses.
  • Ensure proper configuration of customer platform by transferring necessary configuration documentation to set up team.

Requirements

  • Laptop in good working order
  • Android smartphone in good working order
  • Comfort with google suites especially; spreadsheets, docs, and calendar
  • Ability and comfort with visiting different LGAs across the Lagos or Ogun State
  • Comfort with Data entry
  • Experience with training
  • Experience engaging with and discussing operations management with business owners.

Application Closing Date
Not Specified.

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