Sales Support Supervisor at an FMCG Company - PHR Solutions Limited (Lagos & Enugu)

PHR Solutions Limited - Our client, one of the leading FMCG companies in Nigeria, is recruiting to fill the position below:

Job Title: Sales Support Supervisor

Locations: Enugu & Lagos
Employment Type: Full-time

Job Brief

• Our client is looking to hire a Sales Support Supervisor. The ideal candidate would assist the Sales Support Manager and also respond to daily operations of the sales support function.

Job Responsibilities

• Liaise with customers, as well as internal personnel and the sales team.
• Adhere to credit collection policies and procedures.
• Create procedures and policies that ensure timely payments while maintaining high-level customer retention.
• Utilize SAP for invoice retrieval and client data.
• Highlight customers' problems to Sales Support Management.
• Resolving customer queries and issues.
• Solve problems regarding incorrect payments.
• Assist the sales/marketing team by overseeing the credit assessment of new customers.
• Liaise with other departments (sales, customer services, etc).
• Maintain customer records accurately.

Job Requirements

• B.Sc in Social Sciences or related courses
• Minimum of 3 (Three) years experience in a similar role with FCMG
• Communication skills, both oral and written.
• Ability to cope and produce results under pressure.
• Analytical and problem-solving skills.
• Strong organizational skills.
• Proficient with SAP and the MS Office suite.
• Ability to understand Nigerian culture.
• Flexibility.
• Good interpersonal skills.
• Leadership skills.
• Attention to detail.
• Decision-making skills.

Remuneration
N120,000 - N150,000 Monthly.

Application Closing Date
16th November, 2023.