Dispatch Rider at Drumstix Food and Investment Limited

Drumstix Food and Investment Limited was incorporated as a Quick Service Restaurant and Catering company in Nigeria with its head office and flagship shop situated @ 32 Aminu Kano Crescent Wuse II, Abuja.

We are recruiting to fill the position below:

Job Title: Dispatch Rider

Location: Abuja

Job Brief

• We are seeking a friendly and helpful food delivery driver to support our customers.
• As the newest driver, this person will help us feed as many hungry people as possible - growing customer loyalty through pleasant interactions and excellent service.
• The ideal candidate will be a great communicator who has a valid driver’s license and is looking for flexibility in the work schedule.
• The candidate must know how to use Google map and be conversant with Abuja metropolis. 

Objectives of this Role

• Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner.
• Ensure orders are delivered accurately and in good condition.
• Communicate any issues or delays and resolve problems efficiently.
• Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect

Responsibilities

• Manage multiple orders, delivery locations, and customers at the same time
• Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
• Safely operate a vehicle in all types of weather conditions
• Navigate local streets and highways efficiently using GPS
• Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
• Verify orders before each delivery and maintain a detailed, comprehensive delivery log

Required Skills and Qualifications

• Valid driver’s license and clean driving record
• Ability to lift and carry heavy food orders and operate a vehicle for prolonged periods of time
• Strong interpersonal skills, including verbal communication and conflict resolution
• Mindset for organization and attention to details

Preferred Skills and Qualifications:

• Previous delivery or customer service experience in any industry
• Proven track record of succeeding in time-sensitive situations
• Experience in handling cash and giving change
• Familiarity with the local area, including streets, highways, and buildings
• The candidate must possess minimum qualification of SSCE and must be able to write and communicate effectively. 

Application Closing Date
30th November, 2023.